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Global Benefits Analyst

Aon, małopolskie / Kraków, 2024-02-14

Global Benefits Analyst
Nr ref.: 2534796/101713
Global Benefits Analyst is a member of the Krakow Global Benefits GBoR Team who support other teams across Aon in global coordination of insured benefits for the multinational clients.
Day-to-day tasks are related to coordination of placement, renewal, and management of different types of benefits for our clients. Work model: hybrid
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like


As Global Benefits Analyst you will be responsible for your own portfolio of clients ensuring the tasks allocated to you are completed timely and of high standard.

You will be required to actively attend regular meetings with the Global Benefits Consultants to discuss your responsibilities and provide updates on progress made with tasks such as:

  • management of renewal of employee benefits’ policies,
  • monitoring of client and plan data held on Aon’s internal system (TBS/GI),
  • preparation of initial drafts of Pre-Renewal Strategy and for the annual Stewardship reports for clients,
  • updating the internal trackers with data gathered from the system and e-mails.

Daily, you will be working closely with teams across the globe, using Outlook and Webex/ Teams, to gather and analyse required information.


To ensure that the team deliver the high quality of service, you will also be expected to:

  • keep internal process documentation up to date,
  • participate in projects aimed at process improvement,
  • suggest and help implement changes to tools and documentation needed to support effective service delivery,
  • support and coach junior colleagues in daily tasks
How this opportunity is different


You will expand your knowledge of insurance world and gain experience in handling different types of complex tasks and conversations. In day-to-day service delivery you will have the support of more experienced colleagues in the team, but you will be responsible for managing your own workload and organising your day according to tasks required.

Skills and experience that will lead to success/Do you have what it takes?


Experience is not required, although experience in employee benefits would be an asset.


Technical Skills

proficiency in MS Office with intermediate Excel skill, experience in working in Aon systems would be an asset


Language Skills

EMEA language is not required but would be an asset (French, Italian, German preferably)


Analytical Skills

very high attention to details, strong problem-solving skills, creative thinking, process analysis and identifying improvements, identifying, and responding to risks


Communication Skills

excellent communication skills with client focus, understanding and applying appropriate communication style


Time Management

excellent time management and organizational skills, ability to meet deadlines and to prioritize tasks according to volumes


How we support our colleagues


In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!


Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.


Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.


Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 


We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

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